ClearDigitalPath legal stack

1.2 Data we process

When you contact ClearDigitalPath, we may process name, email, phone, company, project context, budget band, and correspondence history. We also process limited technical data such as IP address, browser type, referring page, and cookie preferences needed to operate this website.

1.3 Purpose and legal basis

We process personal data to respond to inquiries, prepare proposals, deliver contracted agency services, maintain client relationships, secure our website, and comply with legal obligations under Regulation (EU) 2016/679 (GDPR). Legal bases include contract performance, legitimate interests in operating and improving our agency, consent where required (for example marketing emails), and legal obligation for invoicing records.

1.4 Sharing and international transfers

We share personal data only with processors that help us run ClearDigitalPath—such as email, hosting, CRM, analytics, and payment providers—under appropriate contractual safeguards. We do not sell personal data. Where data is transferred outside the EEA, we rely on standard contractual clauses or another lawful transfer mechanism.

1.5 Retention

Inquiry records are retained only as long as needed for the purpose they were collected, including follow-up periods and statutory accounting requirements. Client project files are retained according to the signed engagement and applicable French accounting rules.

2.2 Client responsibilities

You agree to provide accurate information, timely feedback, brand assets, and access needed for delivery. Delays in content, approvals, or third-party credentials may extend timelines. You remain responsible for the lawfulness of materials you supply to ClearDigitalPath, including product claims and third-party rights.

2.3 Fees, payment, and taxes

Fees are stated in the applicable commercial documents and are payable according to those terms unless agreed otherwise. Payments may be processed via ClearDigitalPath payment links. Late balances may accrue statutory interest and reasonable collection costs. VAT and other mandatory taxes, where applicable, are your responsibility unless the invoice states otherwise.

2.4 Intellectual property

Upon full payment for a project, ClearDigitalPath assigns to you the intellectual property rights in the final deliverables created specifically for that project, excluding ClearDigitalPath pre-existing tools, frameworks, methods, and third-party components, which remain with their respective owners or licensors and are licensed for project use as needed.

2.5 Confidentiality and liability

Each party will protect the other’s confidential information with reasonable care and use it only for the engagement. To the fullest extent permitted by law, ClearDigitalPath’s aggregate liability arising out of an engagement is limited to the fees paid to ClearDigitalPath for that engagement in the preceding twelve months. Nothing excludes liability that cannot be excluded under applicable law.

3.2 Categories we use

• Essential: required for security, network management, and remembering your cookie consent choice.
• Preferences: optional entries that remember interface choices such as dismissed banners.
• Analytics: optional measurement tools that help ClearDigitalPath understand aggregate traffic and improve the site.

3.3 Managing cookies

On first visit, ClearDigitalPath presents a consent banner allowing you to accept all cookies or continue with essentials. You can clear cookies and local storage through your browser settings at any time. Blocking essential cookies may affect site features.

4.2 Deposits and milestone payments

Deposits secure scheduling, research, and early production and are typically non-refundable once work has begun. Milestone invoices become non-refundable when the corresponding milestone has been delivered or accepted, unless ClearDigitalPath fails to perform in a material way.

4.3 Retainers and subscriptions

Ongoing growth partnership retainers are billed for a defined cycle of capacity and services. If you cancel mid-cycle, unused capacity may be forfeited unless the engagement letter states a prorated adjustment. Completed work in the cycle remains payable.

4.4 Defects and rework

If a deliverable does not materially match an approved scope document, ClearDigitalPath will correct it at no additional professional fee within a reasonable period after written notice. Refunds are not issued for feedback-driven feature additions, third-party platform outages, client-caused delays, or change requests outside the approved scope.